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Uploading Content Not Working     Posted by Pixie, 30 Mar 08 ,11:00am     (29 Replies)

Seller

Pixie

seller
joined 23/01/08

Hi. Trying to upload content. It hangs and hangs. 3 times when I reloaded the page and started again it would upload the images. Now that isn't working. I'm getting the notice that 2 pieces of content have been uploaded when they haven't. Emptied my cache and started again and it didn't help. On another screen right now it's still hanging and not loading. Just me or a system problem? Thanks! Pixie


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#2 Re: Uploading Content Not Working     30 Mar 08 ,11:21am

Seller

Pixie

seller
joined 23/01/08

Hi. Now 2 versions of 1 item showed up. Deleted one of them. When go to "All My Works" get an empty space and a msg "/6316/79996 missing". One of them still didn't load. Should I delete the other one and just start over? Thanks! - P


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#3 Re: Uploading Content Not Working     30 Mar 08 ,03:42pm

Community Guide

Bell

community guide
joined 05/12/06

Hi Pixie, We'll have a look at it and see if there is a system issue. It could have been an interruption in your Internet connection while uploading. If you can ,delete and try again. If you have the same issue please let us know.


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#4 Re: Uploading Content Not Working     31 Mar 08 ,05:33am

Seller

Pixie

seller
joined 23/01/08

Thanks Bell! The empty space disappeared. Thanks! Hopefully uploads today will work like before! Thanks again! - C


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#5 Re: Uploading Content Not Working     31 Mar 08 ,08:33am

Community Guide

Bell

community guide
joined 05/12/06

Glad to hear things are better :) Ah, the Internet can be a little fickle sometimes!


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#6 Re: Uploading Content Not Working     01 Apr 08 ,08:36am

Seller

Pixie

seller
joined 23/01/08

Hi. Having same issues again. Hanging when uploading. Doesn't show content is uploaded when stops loading even after reloading the web page several times afterwards.. Redo it. Later get duplicates. Delete duplicates. Then missing error msgs. Previously when I uploaded it was very smooth and very fast. Not sure what's going on? Thanks! Pixie


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#7 Re: Uploading Content Not Working     01 Apr 08 ,09:42am

Community Guide

MikeP

community guide
joined 09/04/07

Hi Pixie,
We're just looking into this now. Will let you know when its fixed.


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#8 Re: Uploading Content Not Working     01 Apr 08 ,10:18am

Seller

Pixie

seller
joined 23/01/08

Thanks!!


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#9 Re: Uploading Content Not Working     02 Apr 08 ,12:30pm

Seller

Pixie

seller
joined 23/01/08

Hi. Not trying to be a pain here, know you're working on this ... have tried several times at different times since last posted and having same upload problems. Hanging, not loading. Trying again, it'll load. The next one doesn't. Can't get 2 in row to load. Am uploading pretty small jpegs. My experience with uploading a jpeg here usually is if it doesn't load pretty fast, it just doesn't load at all. Because when I give it a lot of time it still hangs and then just have to cancel anyway. Is anyone else having this problem? Thanks much!


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#10 Re: Uploading Content Not Working     02 Apr 08 ,12:50pm

Community Guide

Jeff

community guide
joined 05/12/06

Hi Pixie,

Thanks for letting us know. We are definitely checking it out. Noone else has reported a problem yet, and I have seen quite a few sellers uploading over the past day or so. But that does't mean other are not having the same issues.

Sorry about this, we'll try and get to the bottom of it asap.
Jeff


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